All articles ← Knowledge Base Availability Delete Account Does this app cost money? Email Notifications Featured Lists Forgot Password Geolocation is not working on my phone. How do I delete an item from My Current Sales? How do I delete my SaleWhale account? I want to change my notification settings. I'm not from Canada, can I still use SaleWhale? Images Is my device supported? Missing Images Missing Images One of the sales on your site wasn't available when I went to the store. Promotion Information Source Store Preferences The store I shop at is not listed. Unsubscribe Update Account Information Updates What are expired sales? What are featured lists? What are sales alerts? What is barcode scanning? What is geolocation and how does it work? What is SaleWhale? Where did my Favourite Stores go? Why aren't any sales showing up for my region? Why aren't I receiving notifications when the items in my sales alerts go on sale? Why don't I see specific stores? Why is the geolocation not working on my iPhone/iPad? Why isn't this specific item on SaleWhale? Why should I become a member?